This Return and Refund Policy applies to all purchases made on publications.learncrew.org, including:
This policy complies with the Consumer Protection Act, 2019 and other applicable Indian laws governing e-commerce transactions.
No Returns for Purchased Items
Digital Products (eBooks)
Replacement Policy for Hardcopy Books
To ensure a smooth resolution process, adhere to the following steps if you experience any issues:
Timeframe for Reporting Issues
Required Documentation
Processing Time
No Refunds for Hardcopy Books
No Refunds for eBooks
Exceptional Circumstances
For approved replacement claims:
Customers are not required to return the damaged product unless specifically requested during the claims process.
Consumer Protection Act, 2019
Transparency in Transactions
Legal Jurisdiction
For any queries or concerns regarding your purchase, please contact us:
Address:
No. 8, 2nd Floor, 7th Main, 80 Ft Road, Subbanna Palya, Dodda Banaswadi Main Rd,
MS Nagar Post, Bengaluru, Karnataka 560033
Email: support@learncrew.org
Phone: +91-9738255304
Customer support is available from Monday to Saturday, 10:00 AM to 6:00 PM IST (excluding public holidays).
Festival Season Delays
Non-Returnable and Non-Refundable Items
Bulk Orders